Conditions of Use

The customer must carefully read the conditions before making any purchase order. With the acceptance of the conditions and the sending of an order, the customer declares to have read, understood and accepted in full and without reservation. Toscana d'Amare does its best so that the information contained within the Website is accurate and current. However, you can not make guarantees about. The Customer acknowledges and accepts that the products may not be fully compliant with the indications, specifications and / or pictures on the Web site.

To place an order for the purchase of one or more products on, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.
An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct. After your order form has been submitted, the Vendor will process your order.

In the event that a given product present in the customer order was no longer available, Toscana d'Amare will have no obligation to provide the product in question, but will only be required to inform the customer of that fact. If only part of the products indicated in the order, Toscana d'Amare will contact the customer with a list of available products and will then only charged for the products that will receive or the amount written off by the difference of the missing products were available.

Product prices are quoted in Euros and will in any case those indicated in the invoice. Toscana d'Amare reserves the right to change / adapt the technical and economic information of the products concerned. Payment will be made by the customer upon confirmation order by credit card or bank transfer.

All transactions made through PayPal and credit card use SSL 128bit encrypted connection. More information can be found by clicking on the bank's security cerificate present in the address field of your browser. Furthermore, in the address bar will be present for "https" confirming secure connection. As an additional form of security for online purchases, Visa and Mastercard provide the ability to create a data security password entered during the transaction. This way no one can use the card without the owner's consent. Any attempt at fraud will be detected and reported to the appropriate authorities. Advanced Bank by sending it by email proof of payment bearing the reference code number operazoine. If paying by bank transfer in advance, as ordered by the customer is kept busy until receipt of proof of payment. To speed up the operations of order deliveries, the customer is asked to send by email ( the proof of payment of the bank bearing the reference code number operation in the event of payment by bank transfer. The dispatch by courier of the order occurs only when the actual crediting to c / c of Toscana d'Amare which must occur within 7 working days from the date of receipt of the order. Beyond this timeframe, the order is deemed automatically canceled. The purpose of the bank transfer must include: ID and order number which is released in the confirmation email. The bank on which credit transfer are present in the confirmation send you after the order process.

The delivery of products will be made to the address indicated by the customer when ordering. In principle, the products will be shipped once received the actual receipt of payment, the delivery time may vary depending on the city or country of destination. In the case in which the delivery was delayed for reasons not attributable to the customer will be provided, as far as possible, the new delivery date. Toscana d'Amare reserves the right to refuse, suspend or cancel, at its own discretion, the delivery or the fulfillment of any of the obligations that derive from the sales contract, in case of alleged fraud, default or breach by the customer of obligations to Toscana d'Amare with previous orders and / or contracts of sale.

All of our products are hand made, with controls carried out at every stage of processing. Original wrinkles, scratches, veins and other imperfections are not to be considered a defect but a prerequisite to guarantee the extreme naturalness and craftsmanship of your product. However, if the product is not of your own liking, you must give timely notice to the anomaly Toscana d'Amare via email to: info@toscanadamare.euWe do not accept complaints of any kind after 7 days of receipt of the goods. Just returned merchandise in our warehouse we will check policies. Not the goods that will be made in unsuitable conditions will be refunded. Returned items must not have been used, worn washed or altered and must not show any signs of use. Each item must be returned with labels, original packaging, as well as received. All returned items will be inspected by Toscana d'Amare and will have to meet all the parameters listed in the return process. Once approved the return, it will be communicated to the customer and will replace the goods or refund the amount as agreed. In case of incorrect storage of the product sold, the customer can not in any way do damage claim, or demand any compensation.


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